Shop with confidence
When paying with Nochex:

• Payments on your card/bank statement are displayed as “Nochex” with a reference
  number giving no indication of the nature of your purchase.

When paying with PayPal:

• Payments on your card/bank statement are displayed as “PayPal” with a reference
  number again giving no indication of the nature of your purchase.

Discreet, fast and secure service

All Furry Badger orders are shipped to you in plain packaging.

No quibble returns policy

• Furry Badger will honour any reasonable returns policy you may have in place for your customers, but as a general guideline:

Faulty goods - send the item back to us with a note stating the problem, and the order reference number for the original purchase. We will exchange the item for you, or credit your account if this is not possible.

• Unwanted goods - Furry Badger do not operate a 'sale or return' policy. Any credit for goods returned to us as unwanted will be less a 25% restocking charge, subject to the following conditions:
• The goods must be unused
• The goods must be in their original condition & packaging
• The goods must be received by us within 14 days from the day you receive your order
• Lingerie and items of clothing are non refundable and non exchangeable. N.B. If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods to you. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable

Online order tracking

• Royal Mail and Parcel Force tracking numbers supplied on request.

We listen to our customers

• Without you we are nothing – please continue to submit your requests, large or small via email.

Thank you for taking the time to read this page. If there is anything you are unsure about, or if you have any comments or suggestions please email us and one of our customer support staff will be happy to assist you.